Our disclaimer, privacy policy, advertising & sponsorship policy and our terms & conditions


Every care has been taken in preparing the talkhealth website, talkhealth hubs, and the talkhealth blog. The information displayed is of a general nature and is for information purposes only, with all information provided in good faith. We make no claims that the content of our website/blog is appropriate outside of the UK. If you access this site from outside of the UK, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.

All information and material provided are not intended in any way to be a replacement for professional medical care and advice. Should you have any questions or concerns regarding any aspects of life with talkhealth conditions or others ailments you should ALWAYS check with your doctor, health visitor or professional medical advisor.

The views expressed by third parties placing material on the pages of the talkhealth site or the talkhealth blog are not always representative of the views of talkhealth. We do not and will not make any medical claims in respect of any products on the site. talkhealth is not in a position to verify any information that is presented and does not warrant that such information is true or accurate.

talkhealth accepts no responsibility or liability for the consequences from the use (or misuse) of any information in the talkhealth site or products, services or any product/service used in a talkhealth trial or survey. Remember that what works for one person may not necessarily work for another. Always read the labels and packaging carefully and remember to patch test any new products if applicable. If you do experience any adverse reactions or unusual symptoms whilst taking any medication or using any products we would strongly advise you to seek medical advice with immediate effect. Occasionally, side effects can appear after a person has stopped taking the medicine or using the product, while some side effects might not be discovered until many people have been taking the medicine or using the product for a long time. If you do experience a side effect (known as an adverse drug reaction) to a drug/medicine/product that is not expected or wanted, we would also strongly recommend you report any suspected side effects to the MHRA (Medicines and Healthcare products Regulatory Agency). For information about the MHRA and the ways in which you can report an adverse drug reaction, please visit the MHRA website.

The information contained within the talkhealth platform such as your story, articles, blog, etc and any of the talkhealth forum sections and any reviews about any product on the site is purely the opinion of those individuals writing their views, opinions, suggestions, tips and ideas. The information should not be relied upon, and you agree that any messages you send us for publication on any talkhealth site become the sole and exclusive property of talkhealth. We have the sole and exclusive rights to modify, delete, or make any use whatsoever on the articles, blog, forums and your story sections, and in any other location and medium, of all content sent to us. You remain solely responsible for the content of your messages, and you agree to indemnify and hold harmless the owners of talkhealth and their agents with respect to any claim based upon transmission of your message(s).  Please note that any images supplied to us have to be either royalty-free or ones that you expressly agree to give us permission to reproduce.

Privacy policy

We view our visitors and members privacy as important. We are registered with the Information Commissioner's Office (ICO) and listed on the Data Protection Register. The Data Protection Act 2018 requires every organisation processing personal data to register with the ICO. We explicitly ask certain information from you in our membership registration. This information is held in our talkhealth database. We never reveal this information directly to anyone. You will only be emailed directly by talkhealth and not by any other third parties. When we email you directly in connection to a third party site/good or service your details are not revealed to that body. When we either ask you for information or supply you with a good or service whereby a third party needs to be involved we will expressly ask your permission if that third party can have your details. If we supply any information to our partners from our membership database (which is normally to assist in research purposes) we only supply statistical information which is always anonymised.

In common with most websites, we do track the behaviour of our visitors to our sites. This can include using a ‘cookie’ which would be stored on your browser. You can control the use of cookies by turning them on or off at any time. You will need to refer to your specific internet browser to modify such settings.

If you believe that talkhealth at any time has not adhered to any of the above principles please inform us in writing/email directly as soon as possible. We will make every possible commercial effort to correct the problem if appropriate.

Click here to view our full privacy policy

Advertising & sponsorship policy

Banner advertising

You will find banner advertising displayed around the site. Banner advertising is clearly stated as either 'Related Advertisers' or 'Clinic Sponsors/Supporting Partners' and the companies advertising are paying talkhealth a fee.

Advertorial / Disease Awareness

At the foot of any advertorial/disease awareness/articles pages, we have information providing further information about the nature of the content. It explains that information contained in the disease awareness or advertorial pages has been supplied by companies who have paid to promote their product or raise awareness of a particular disease. talkhealth does not endorse any specific products, brands or treatments and cannot vouch or verify any claims that the authors have made. talkhealth cannot provide any advice on whether a particular product or treatment is suitable. If you are in any doubt about any of the products you read about, we advise you to either contact the company concerned or seek medical advice before changing your treatment routine.

All advertorial and disease awareness content clearly states who has supplied the content.

Clinic sponsorship

All clinic sponsors display their product or service information under the 'Clinic Sponsors or Supporting Sponsors' heading on the relevant clinic promotional page. Companies that sponsor the clinics are paying talkhealth to do so. NHS & our charity partners expressly and specifically do NOT endorse any companies, brands, products or treatments featuring on the talkhealth platform or any other social media platform used by talkhealth. There is no implication of any endorsement from NHS or our charity partners to any of these sites, goods or services.

Terms and conditions

Acceptance of terms and conditions

These terms govern your use of the talkhealth site. These conditions may be amended or added to at any time without notice to you, therefore please check them regularly. If you do not agree to any of the terms, you are not authorised to visit the sites and we ask you to kindly leave.

Legal identity

talkhealth is a trading name of talkhealth Partnership Ltd, whose registered office is 30 Camp Road, Farnborough, Hampshire, GU14 6EW No 6437604 - hereafter referred to as talkhealth. Other trading names which are covered under all of the disclaimer/privacy policy/terms are talkacne, talkallergy, talkarthritis, talkbladder, talkecema, talkibs, talkmen's health, talkpsoriasis, talkrespiratory, talkrosacea, talkscars, talkweight, talkwomen's health and any others that are deemed within and under the talkhealth brand.

Use of site

The site is intended entirely for your personal use and may not be used for any form of commercial use. Any form of selling or promotion on any of the site is also strictly forbidden without permission. Neither is any attempt to recruit staff from talkhealth or visitors/members of the talkcondition hubs allowable.

Third party websites, goods and services

The talkhealth site provides links to third party websites and also provides information on third parties goods and services. talkhealth has no control over any of these sites, goods or services and therefore makes no representation as to the quality, suitability, functionality or legality of either sites or goods and services. talkhealth does not endorse any specific products, brands or treatments and cannot vouch or verify any claims that the authors have made. There is no implication of any endorsement from talkhealth to any of these sites, goods or services. Any matters concerning third parties, including without limitation all contract terms are solely between you and the owner of the sites and/or goods or services. talkhealth is not liable for any costs or damages arising from such matters of third parties and you hereby waive any claims you may have against talkhealth with respect to such parties.

Limitation of liability

You will indemnify talkhealth and any of its directors, employees or any other representatives against all and any losses, damages, liabilities, costs and expenses arising from any claims directly or indirectly in connection with any of the talkhealth sites, and this is also inclusive of any products, trials or surveys that you are participate directly or indirectly with talkhealth.

Intellectual property

By submitting any information to talkhealth you are granting talkhealth permission to reproduce and edit in any format. At the same time, you are also permitting any other visitor/member access and reproduction rights for personal use only.

Reproduction of any of the materials on all talkhealth in any format is not allowable without express permission in writing from talkhealth.

The above should also be read in conjunction with our forum rules and guidelines